As the phone network changes, you'll hear a new acronym from providers: SoGEA. It sounds technical, but the idea is refreshingly simple - broadband without a phone line attached. Here's what SoGEA is, how it differs from what you have now, and when it's the right replacement.
What SoGEA actually means
SoGEA stands for Single Order Generic Ethernet Access. The jargon hides a simple change: traditionally, business broadband came on top of a phone line, so you paid line rental even if you only wanted internet. SoGEA delivers the broadband on its own, with no analogue phone service attached.
In other words, it's the same kind of connection you may already have (FTTC-style broadband over the copper into your building), just sold without the redundant phone line.
SoGEA vs FTTC: what's the difference?
This trips people up, so to be clear:
- FTTC (Fibre to the Cabinet) is the technology - fibre to the street cabinet, copper for the last stretch to you.
- SoGEA is the way it's ordered - that same broadband, but as a single product without a phone line.
So SoGEA typically runs over FTTC-style infrastructure; it's not slower or faster, it's just unbundled from the phone line. For a full-fibre alternative, see FTTP and your business phone lines.
Why SoGEA exists
SoGEA is a direct response to the PSTN switch-off. With the analogue phone network retiring by January 2027, it makes no sense to keep selling broadband bundled with a phone line that's being switched off. SoGEA lets businesses keep their broadband working smoothly while the phone side moves to the internet.
It's often used as a stepping stone where full fibre (FTTP) isn't yet available at your premises.
What it means for your phone calls
Because SoGEA has no phone line, your voice service moves online:
- A simple Digital Voice line for a basic setup, or
- A full hosted telephony system for a team.
Either way, you keep your existing number. Just make sure your connection has enough headroom for calls - our guide to internet speed for VoIP covers what you need.
The cost angle
The main saving is obvious: no separate line rental. Instead of paying for broadband plus a phone line, you pay for one connection. With legacy line rental rising through 2026, dropping the redundant line is an easy win. See the full picture in our business phone line cost guide.
Is SoGEA right for you?
SoGEA is a strong fit if:
- You want broadband but don't need a traditional phone line.
- Full fibre isn't available at your address yet.
- You're moving voice to a digital or hosted service anyway.
If full fibre is available, it's usually worth going straight to FTTP for the speed and resilience. A quick line check will tell you what's available - and the phone number checker tool can help you understand the numbers side.
The bottom line
SoGEA is simply broadband without the old phone line attached - a sensible, lower-cost connection for businesses moving off copper, especially where full fibre hasn't arrived yet. Pair it with a digital or hosted voice service and you've replaced your analogue line cleanly. Want help choosing? Explore our Connectivity service or request a callback.
Frequently asked questions
What is SoGEA?
SoGEA (Single Order Generic Ethernet Access) is broadband delivered over your line without a separate analogue phone line bundled in, so you no longer pay line rental for a phone service you may not need.
What's the difference between SoGEA and FTTC?
FTTC is the underlying broadband technology (fibre to the cabinet, copper to your premises). SoGEA is the same broadband ordered as a single product without a phone line attached.
Can I make phone calls with SoGEA?
Yes, but the calls run over the internet rather than a traditional line - using a Digital Voice line or a hosted phone system - and you keep your existing number.
Is SoGEA cheaper than broadband with a phone line?
Generally yes, because you stop paying separate line rental. With legacy line rental rising through 2026, removing the redundant phone line is a straightforward saving.
