EE. 150 is EE's number for customer service and for a set of free text keywords - BALANCE, BILL, NUMBER, UP and more. We verified this against the operator's own published information on 13 August 2026; the sources are linked on this page.

I got a text from a short code I do not recognise – what should I do?

Do not tap any link in it and do not reply unless you are certain who the sender is. If it is marketing from a company you know, replying STOP to the short code shown in the message opts you out free. If it is unsolicited, forward it to 7726 free of charge and delete it - replying to an unknown sender only confirms your number is live.

150 – Who Runs It, What It Costs & Is It Safe?

Q: Is 150 free?

Free. EE states that 150 is free to text or call anywhere in the world, on pay monthly and pay as you go.

Q: Is 150 a scam number?

No. Messages arriving from a short code are a different matter. Sender IDs on inbound texts are easy to fake, and a fraudulent message can even land in the same thread as genuine ones. Never act on a link or a request for codes, passwords or payment in an inbound text, however convincing the sender looks. EE will not text you asking for your password, a one-time code or card details.

Short code: 150
Type: Text and dial short code
Operated by: EE
Cost: Free
Category: Mobile network self-service codes
Verified: 13 August 2026

What 150 is for

Texting a keyword to 150 gets an automated reply in seconds, which is usually faster than the app. All texts to and from 150 are free, including from abroad.

Pay monthly keywords include BALANCE (allowances and usage), BILL (bill amount and recent payments), NUMBER (your own number), UP (upgrade status), ROAMING, COVER (insurance), SIM (replacement SIM), SCAM (advice on scams and spam) and HELP (the full list).

Pay as you go adds BOOST, ROLLOVER, VO plus a voucher number to top up, and CR plus card details for a card top-up.

What it costs

Free. EE states that 150 is free to text or call anywhere in the world, on pay monthly and pay as you go.

Text or call 150 — how it works

Text the keyword - for example BALANCE - to 150 from your EE SIM.
Text HELP to 150 for the full keyword list.
Text HELLO to 150 to start EE's digital call menu.

Is 150 safe, and is it spoofed?

Messages arriving from a short code are a different matter. Sender IDs on inbound texts are easy to fake, and a fraudulent message can even land in the same thread as genuine ones. Never act on a link or a request for codes, passwords or payment in an inbound text, however convincing the sender looks. EE will not text you asking for your password, a one-time code or card details.

If a text or call is trying to rush you, threaten you, or get a password, one-time code or payment out of you, it is a scam whatever number it shows. Read our guide to the UK number ranges scammers use and how to spot a smishing text, and forward anything suspicious free to 7726.

Where this came from

We do not guess short codes. Every entry in this directory was checked against the organisation that runs the code, or against gov.uk or the regulator:

Checked against these sources on 13 August 2026. Short codes and their charges do change — if the operator’s page now says something different, believe the operator.

Checking an ordinary number instead

Short codes are not in Ofcom’s numbering data — only full UK numbers are. If it is a normal 01, 02, 03, 07, 08 or 09 number you want to identify, put it into the phone number checker and you will get its type, its area and the provider Ofcom allocated the range to.

Other UK short codes

202 · O2 pay monthly customer service 4445 · O2 pay as you go customer service 4444 · O2 top-up service 21202 · O2 Charge to Mobile balance 2202 · O2 line for buying data and Bolt Ons 333 · Three UK customer services

All verified UK short codes › · UK area codes › · UK network operators ›

150 — EE customer service and account texts